Shopping & Products
Learn how to browse solar products, compare listings, review product information, and navigate the marketplace.
Solar Trade Hub Help Center
How Can We Help?Find Answers Quickly.
Find guidance for products, orders, sellers, installers, marketplace features, and common Solar Trade Hub questions.
Help search is currently frontend UI and can be connected to the knowledge base later.
Support CenterAnswers.Guidance. Support.
Everything you need to navigate Solar Trade Hub more easily.
Need an Update?Track Orders
Need Assistance?Contact Support
Help Topics
Find Help byCategory
Start with the section that best matches what you need help with.
Orders & Tracking
Find guidance related to order references, order status, delivery progress, and tracking your purchase.
Seller Support
Information for businesses interested in becoming sellers or managing their presence on Solar Trade Hub.
Trust & Verification
Understand how Solar Trade Hub approaches seller information, marketplace standards, and platform trust.
Quick Help
Get Where YouNeed to Go
Use these shortcuts for the most common Solar Trade Hub support actions.
01
Track an Order
Check the current status of an order using your order reference and contact information.
Track Order02
Contact Support
Reach the Solar Trade Hub team for marketplace, order, seller, or general support enquiries.
Contact Us03
Become a Seller
Learn how suppliers and solar businesses can apply to join the marketplace as verified sellers.
Seller Information04
Join Community
Connect with buyers, installers, suppliers, engineers, and professionals across Pakistan's solar ecosystem.
Join CommunityFrequently Asked Questions
Common Questions.Clear Answers.
These answers cover the most common questions about using Solar Trade Hub.
Still need help?
If your question is not listed here, you can contact the Solar Trade Hub team directly.
What is Solar Trade Hub?
Solar Trade Hub is a solar-focused platform designed to connect products, buyers, suppliers, installers, tenders, pricing information, and industry participants in one ecosystem.
How can I find solar products?
You can browse the Shop or use product categories such as solar panels, inverters, batteries, ESS, and accessories.
How do I track my order?
Use the Track Order page and enter the order reference along with the contact information associated with the order.
Can solar businesses sell on Solar Trade Hub?
Yes. Businesses can review the Become a Seller page and submit seller information. Full seller onboarding will be activated when the seller backend is connected.
How can I find an installer?
Visit the Installers page to browse installer profiles and solar service providers.
Where can I view solar tenders?
Solar tender opportunities can be explored through the dedicated Tenders page.
Need More Help?
Our Support TeamCan Help You Further.
Contact Solar Trade Hub for help with orders, seller enquiries, products, marketplace navigation, or other platform questions.