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This Privacy Policy explains the general principles governing how information may be collected, used, protected, and shared when you interact with Solar Trade Hub.
Clear principles for how information is handled across the platform.
This policy applies generally to information handled through Solar Trade Hub's website and related platform features. The final production policy should remain aligned with the actual services, integrations, payment systems, analytics, and data-processing technologies deployed by the platform.
Solar Trade Hub may collect information that you provide directly when using the platform, creating an account, submitting a form, placing an order, contacting support, applying as a seller, or joining platform services.
This information may include:
Information collected through Solar Trade Hub may be used to operate, maintain, improve, and support the platform and its services.
Solar Trade Hub does not intend to disclose personal information unnecessarily. Information may, however, need to be shared where required to provide a requested marketplace service.
For example, relevant order or enquiry information may be made available to sellers, suppliers, service providers, delivery partners, or other parties involved in completing the requested service.
Information may also be disclosed where required by applicable law, regulation, legal process, or a lawful request from an appropriate authority.
Solar Trade Hub aims to use reasonable technical and organizational measures to protect information handled through the platform against unauthorized access, misuse, alteration, or disclosure.
No internet-based platform or electronic storage method can guarantee absolute security. Users should also take appropriate steps to protect their account credentials and devices.
Information may be retained for as long as reasonably necessary to provide platform services, maintain appropriate business records, resolve disputes, enforce agreements, meet legal requirements, and protect legitimate platform interests.
Depending on the services available and applicable legal requirements, users may be able to request updates or corrections to certain information associated with them.
Privacy-related enquiries can be submitted through the Solar Trade Hub contact channel.
This Privacy Policy may be updated as Solar Trade Hub develops, introduces new services, changes platform technologies, or responds to applicable legal or regulatory requirements.
The latest version published on this page will represent the current policy.
If you have questions about this Privacy Policy or how information is handled through Solar Trade Hub, please use our Contact page.
Contact Solar Trade HubBefore launch, this policy should be reviewed against the platform's actual account system, checkout, payments, seller onboarding, analytics, cookies, third-party services, and applicable legal requirements.